Many clients value the difference Kingpin Car & Marine Audio offers in its services and products to the Portland market. Kingpin is a highly specialized 8000 square foot facility with a staff providing deep knowledge of mobile electronics, new technologies, fabrication and installation in vehicles of all types each and every day. The company has a reputation that garners accolades from industry, colleagues and clientele. Above all, valued clients are the core of the Kingpin principal philosophy of doing it only one way; the RIGHT way! You will see this philosophy throughout the Kingpin facility and work ethic. It’s just how things are done. Kingpin’s people are passionate about excellence in everything they deliver to the client.
Aside from the level of staff expertise and an outfitted, professional-grade facility, clients of Kingpin Car & Marine Audio benefit from the personalized consultations that truly add a individual element to the process of meeting expectations. This service is offered complimentary and ensures complete understanding of your vision for your vehicle or boat’s enhancements.
Kingpin’s No-Fault, No-Hassle Labor Policy
The installation technicians at Kingpin Car & Marine Audio are a compilation of artists, visionaries, engineers, electricians, craftsmen and problem solvers. When a client’s vision is communicated to the technicians with the detail-oriented scope of work documentation, following the Kingpin process is how a successful installation and a satisfied client emerge. These professionals plan for excellence. It does not happen by accident.
Unlike its competitors, Kingpin’s installation technicians are not punished for accidentally damaging a vehicle during an installation procedure. If for some reason accidental damage occurs, Kingpin’s policy is to immediately replace the broken part or initiate a service for the repair and contact the client. Full disclosure is the policy. It ensures transparency and level of confidence that lets prospective clients understand Kingpin is truly interested in exceptional outcomes for the installation and pursues the necessary level of installation and business standards to ensure those objectives. Clients come first at Kingpin; always.
Client Service is the Kingpin Advantage
At Kingpin Car & Marine Audio, service above-and-beyond is a key advantage that keeps clients coming back. Here are just a few of the many advantages that Kingpin clientele enjoy:
- When a vehicle is taken in for most installation services, loaner vehicles are offered at no cost to the client. Ask a Kingpin staff member for details.
- Every vehicle is protected from accidental debris and scratch damage with fender covers, seat and floor protection as well as a unique protective film on body panels with high traffic areas during installation, such as trunk and door sills. This ensures the client’s vehicle is as pristine when it leaves as when it arrived.
- Should any accidental damage occur whatsoever while in Kingpin’s care, a client’s vehicle is immediately and caringly provided the necessary repair part or service to remedy the issue. This policy is a core value at Kingpin where the client is put first, always.
- Personal consultations are complimentary and ensure Kingpin’s dedication to meeting the client’s expectations and vision for their vehicle customization.
- Each client receives a personalized tutorial in using the installed products so that they have complete confidence in the full enjoyment of their investment.
Kingpin Car & Marine Audio has an extensive array of electronic measurement and audio calibration tooling. This allows them to provide the most accurate and high performance audio and vehicle electrical system upgrades. Some of their specialized electrical test equipment includes six Real Time Analyzers (RTAs), five different oscilloscopes, four acoustic polarity test instruments, an OBD-II scan tool, a specialized vehicle charging system tester and nine battery tenders to keep the vehicles safely powered during installations.
In addition to the array of electrical measurement and diagnostic tools, Kingpin also has an extensive commitment to fabrication tooling. Check out the Fabrication page for more details.
If Time has Value, You’ll Love Kingpin
For those who value their time, Kingpin Car & Marine Audio is an especially unique value proposition. As they institute the personal consultation approach, the experts at Kingpin can educate clients while making thoughtful recommendations that meet the needs of the vehicle without costly trial-and-error. Years of the personalized approach has led many clients to value the Kingpin advantage as not just the investment of money, but the savings and respect of one’s valuable time. Regardless of what you may have installed, having it completed with a high level of expertise, on time and on budget, is the Kingpin way. Remember at Kingpin, installations are done only one way; the RIGHT way!
All it takes is a phone call to Kingpin Car & Marine Audio to schedule your personal consultation and discuss your specific vision for your vehicle or boat customization. Their friendly and helpful technology experts will show you why more and more clients choose Kingpin and continue coming back. Let Kingpin show you the difference it makes when uncompromising commitments to client satisfaction becomes your own experience.