The Kingpin experience defines a new way of shopping for car audio and vehicle accessories at Kingpin Car and Marine Audio in Wilsonville, Oregon. With most car audio retailers, you drop in and chat with a salesperson. Sometimes the phone rings or another client arrives to pick up his or her vehicle. Interruptions seem to be par for the course. From start to finish, every step of the Kingpin process highlights our dedication to each client.
Making Contact with Kingpin
The Kingpin experience begins with you calling us or sending us an email. We will reply to you and schedule a consultation time. During this period, you have our undivided attention. We lock the front door. We do not answer the phone. We will not schedule a vehicle delivery or pick-up.
Our team has a very clear goal of making sure we completely understand your expectations, then delivering a solution that will maximize the value and performance of the result. Whether you are after paint protection, window tint, a vehicle wrap, radar detection and laser defense system installation, or an incredible audio upgrade package, we focus on you, and nothing else.
An Audio System Consultation Like No Other
If you are interested in an audio system for your vehicle, our consultation time usually takes between two and four hours. During this period, we will inspect your vehicle and work with you to understand your expectations for the upgrade. We will find out what you like about your current system, and what you want to improve.
From there, we move to the product auditioning process. We have created a fully interactive Soundstage Display that allows you to listen to speakers, amplifiers and subwoofers. You can select music from MP3, FLAC or WAV files, Bluetooth or music streamed from the Internet. Our iPod control system makes system volume and music selection quick and easy. We have created several different systems – grouped from mild to wild to allow you to choose a performance level that meets your needs. From great upgrade speakers and amplifiers to truly esoteric systems with a three-way front speaker set, subwoofers and digital time alignment. The difference between and benefit of each system is clearly audible. You choose what works for you.
The Next Step: Installation Consultation
Choosing what we will install is only 40% of the goal. At Kingpin, we know that where and how we install and configure your equipment is paramount to achieving amazing sound in your car or truck. We will discuss speaker placement and the benefit and drawback of each choice. The education process is a key factor in our discussion time. We want you to understand why we do what we do.
If we are building custom panels for speakers, subwoofer enclosures or amplifiers, then the next step will be the choice of finish materials. Leather, vinyl, textiles and acrylics are just some of the countless options available. We can include accent lighting. Our three-dimensional speaker and subwoofer grills can add a bold focal point to any installation. Once we understand your vision, we will call on our expertise and creativity to develop a fantastic product for you.
Kingpin Offers More Than Just Great Audio
We implement our consultation process for every project we do, no matter the scale or time commitment. For paint correction, we will inspect the finish on your vehicle and outline how we will repair and protect it. We will talk about what technologies are available and where we will install each component in a radar detector and laser defense system. When you want to upgrade the sound system on your boat, then we will outline a plan for speaker and amplifier placement and decide how to control the system. Our process has proven itself successful time and time again – so we never stray from this methodology for any reason.
Project Delivery Is Part of the Process; Not an Afterthought
Before we hand over any project, we have a member of our team who was not involved in the sales, installation or tuning process review our work. This extra set of eyes ensures that everything is perfect and meets our standards for performance and reliability. Only when this team member signs off will we schedule a time to explain how your new system or product works. We do not hand you an owner’s manual and send you on your way. We pair your phone to a new Bluetooth receiver. We explain how to control a new audio system. We will demonstrate how your new radar and laser defense system works. We will show you how to care for your tinted windows or newly refinished paint surface. Being comfortable with and understanding the end result is our focus. When you are happy, we are happy.
Contact Us About the Kingpin Experience
There are three easy ways to get in touch with us to schedule a consultation. You can call our store at 503-582-1315. If we are with a client, leave a message – we promise to call you back. You can send an email to firstname.lastname@example.org. Our website has a dedicated contact form you can use to start the Kingpin experience. We look forward to changing your mobile enhanced project expectations.